Financial Policy

Patient Billing

For your convenience we accept the following major credit cards:  Visa, MasterCard, Discover, and American Express.  We also accept cash, personal checks, and check/debit cards.

A 5% discount will be given for all cash payments, seniors (ages 65 and older), and military personnel.

A $50 fee may be charged for <24hr cancellations or no shows

A courtesy reminder phone call will be given.  We are not responsible if the contact information provided is not correctly updated, or you did not review your messages.

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance.  If you have questions regarding your account, please contact us at Saratoga Springs Office Phone Number518-871-1520. Many times, a simple telephone call will clear any misunderstandings.

Please bring your updated insurance coverage information to each visit.  This will prevent delays in reimbursement.  If we are not a participating provider with your insurance company, we will work with you to help you submit a claim for reimbursement.  You will be responsible for any fees incurred directly to the office.  It is the patient responsibility to present to us your current and accurate insurance information at the time of service.  The office is not responsible to determine your eligibility, and you will be responsible for any services rendered if the insurance claim is denied.

We do not participate directly with DHMO, or Medicaid plans.  We do participate with several PPO insurance plans and some discount plans.  Please inquire.  If you do not provide adequate insurance information, we will not be able to submit your claim. 

If we are not a provider with your plan, or if your plan no longer has coverage, or you do not provide us with adequate insurance information, you will be responsible for your visit at the time of service. 

For all participating insurance claims submitted, a statement will be sent to you for your patient responsibility.  Eventhough an office participates with an insurance plan, many plans require the patient to pay a portion of certain procedures or a “co-pay” or “deductible.”  Please contact your insurance company with further questions.  For any lab related procedures that require an insurance preauthorization, 50% of the patient responsibility is due at the first visit, and the reminder is due upon completion of the procedure.  For orthodontics/Invisalign, please inquire at the office for payment plan options during the course of treatment.

Hours of Operation

Our Regular Schedule

Closed lunch (Mon12:30pm-1:30pm,T/W/Th 1pm-2pm)


7:30 am-4:30 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am to 1:00 pm Limited Fridays





Our Location

Find us on the map